Terms of Service

1. Acceptance of Terms

By accessing or using ScamSnitch.ai ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

ScamSnitch.ai is operated by ScamSnitch, Inc. ("Company", "we", "us", or "our"). These Terms govern your use of our website, case submission platform, and all related services.

2. Description of Service

ScamSnitch.ai provides fraud website takedown services, including:

• Technology detection and analysis of fraudulent websites
• Generation of comprehensive takedown reports and evidence packages
• Automated and manual government agency complaint filing
• Service provider abuse reporting and coordination
• Case tracking and monitoring services
• Public database of takedown instruction guides

3. User Accounts and Registration

3.1 Account Creation: To access certain features, you must create an account by providing accurate, current, and complete information.

3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3.3 Email Verification: For paid services, email verification is required to confirm domain ownership and authorize actions on your behalf.

3.4 Eligibility: You must be at least 18 years old and have the legal authority to represent the business or entity you claim to protect.

4. Service Tiers and Pricing

4.1 Free Tier: Provides basic technology detection and DIY takedown kits with no cost. No warranty or guarantee of results.

4.2 Paid One-Time: Single case processing with automated government filing and priority support. Payment required before service delivery.

4.3 Subscription: Ongoing fraud monitoring and automated case creation. Monthly or annual billing. Cancellable at any time with no refund for unused time.

4.4 Pricing Changes: We reserve the right to modify pricing with 30 days notice. Changes do not affect active subscriptions until renewal.

5. User Responsibilities

You agree to:

• Provide truthful and accurate information when submitting cases
• Only report websites that are actually impersonating your legitimate business or brand
• Have legal authority or ownership of the trademark/domain being protected
• Not abuse the Service to harass competitors or legitimate businesses
• Not reverse engineer, copy, or redistribute our technology detection tools
• Comply with all applicable laws and regulations

6. Prohibited Conduct

You may NOT:

• Submit false or fraudulent reports
• Use the Service to target legitimate competitors
• Violate any third party's intellectual property rights
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or harvest data from the Service
• Interfere with or disrupt the integrity or performance of the Service
• Resell or redistribute our services without written permission

7. Intellectual Property Rights

7.1 Our Content: All content, features, and functionality of the Service are owned by ScamSnitch.ai. and protected by copyright, trademark, and other intellectual property laws.

7.2 User Content: You retain ownership of evidence and information you submit. By submitting, you grant us a license to use this content to provide the Service.

7.3 Public Guides: Our takedown instruction guides are released under a Creative Commons license for public benefit.

8. Disclaimers and Limitations

8.1 No Guarantee of Results: We do not guarantee that any fraudulent website will be taken down. Success depends on third-party service providers and legal jurisdictions.

8.2 Not Legal Advice: The Service provides informational and technical assistance only. It does not constitute legal advice. Consult an attorney for legal matters.

8.3 No Agency Relationship: We are not your legal representative or agent. Actions taken on your behalf are performed as a service provider only.

8.4 Third-Party Actions: We are not responsible for the actions or inactions of government agencies, hosting providers, or other third parties.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCAMSNITCH.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

Our total liability for any claims arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless ScamSnitch.ai from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third party rights.

11. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and process data as described in that policy.

Data retention periods vary by service tier (90 days for free, 3 years for paid).

12. Termination

12.1 By You: You may terminate your account at any time. Paid subscriptions can be cancelled but are non-refundable.

12.2 By Us: We may suspend or terminate your access immediately for violation of these Terms, fraudulent activity, or at our discretion with 30 days notice.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted with an updated "Last Modified" date. Continued use of the Service after changes constitutes acceptance.

14. Dispute Resolution

14.1 Governing Law: These Terms are governed by the laws of Pennsylvania, United States, without regard to conflict of law principles.

14.2 Arbitration: Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.

14.3 Class Action Waiver: You agree to resolve disputes individually and waive the right to participate in class actions.

15. Contact Information

For questions about these Terms, contact us at: